AYAS Health AI uses personal and health-related information to provide wellness planning, tracking, AI assistance and social features. This Policy explains what we collect, why we use it, when it is shared, and the choices available to you.
1. Scope and controller
This Policy applies to the AYAS Health AI app, website and related services (the “Service”). AYAS Health AI is a product of Sattyda Tech Private Limited (“Sattyda Tech,” “AYAS,” “we,” “us,” or “our”), which is responsible for the personal information described here.
Registered office: 1207/343 and 1207/1/343/1, 9th Main, 7th Sector, HSR Layout, Bengaluru, Karnataka - 560102, India.
GSTIN: 29ABJCS9646P1Z4
For privacy questions or requests, contact support@ayas.app.
2. Information we collect
Account and profile information
Name, email address, username, profile image, mobile number, country code, login or verification information, account preferences, and identifiers from Google sign-in when you choose it.
Health and wellness information
Information you enter or generate through the Service, such as age or birth date, gender, height, weight, body-fat estimate, goals, dietary preferences, workout settings, steps, activity, calories, meals, water, habits, reminders, reports, progress and AI health-chat history. This can be sensitive personal information. Please provide only information needed for the features you choose to use.
Social and uploaded content
Posts, images, videos, thumbnails, captions, comments, likes, follows, challenge participation, achievements, visibility choices and reports. Content marked public may be seen, copied or shared by other people. Do not publish health or personal information you do not want public.
Device, usage and technical information
Device and app version, IP address, timestamps, diagnostics, security logs, notification token, feature activity and information supplied through permissions you grant, such as physical activity or step-sensor access, camera, photos/media and notifications. AYAS accesses a permission only for the disclosed feature, and you can manage permissions in Android settings.
Payments and support
Plan, currency, amount, transaction reference, payment status and subscription dates. Razorpay or the displayed payment provider processes payment credentials; AYAS does not receive or store your full card number, PIN or UPI credential. We also collect messages and evidence you send to support, privacy, safety or copyright channels.
3. How we use information
- create, authenticate, secure and support your account;
- provide personalised workouts, nutrition suggestions, goals, reminders, tracking, progress views, AI chat and requested social features;
- process and verify subscriptions, prevent duplicate or fraudulent payments and keep required financial records;
- moderate content, investigate reports, enforce our Terms, protect users and comply with legal obligations;
- diagnose errors, maintain reliability, measure feature performance and improve the Service; and
- send service, verification, security, support and optional notification messages. We do not send promotional messages where consent is required unless you consent.
Depending on applicable law, our basis is performing our agreement with you, your consent (particularly for optional permissions and sensitive data), compliance with law, and legitimate interests such as security and product reliability. You may withdraw consent where it is the applicable basis, but some features may then stop working.
4. AI processing and automated output
To answer a request or create a plan, relevant prompts and selected profile, health, goal or recent tracking context may be processed by our contracted cloud and AI service providers. We seek to limit the data to what the feature needs. AI output is not a medical diagnosis and may be wrong; see the health disclaimer in our Terms of Use. AYAS does not use automated output to make legal, employment, insurance, credit, or similarly significant decisions about you.
5. When information is shared
We do not sell personal information. We may share it:
- with infrastructure, storage, email, authentication, AI, analytics, customer-support and payment providers acting for the purposes described above;
- with other users according to a feature and your settings—for example, public profile details, public social content, or an opted-in wellness league entry;
- when you direct us or give consent;
- to investigate abuse, protect rights and safety, establish or defend legal claims, or comply with a valid legal request; and
- in a merger, financing, reorganisation or sale, subject to confidentiality and applicable notice requirements.
Service providers are expected to protect information and use it only for authorised purposes. Some providers may process information in another country, where protections can differ; we use safeguards required by applicable law.
6. Public and private choices
Your normal health logs and AI conversations are not public social posts. Social content you publish and profile fields shown with it may be visible to others. Features such as the wellness league require an explicit public/private choice and can be changed from the relevant profile or social setting. Changing a setting limits future display but cannot recall copies another person already made outside AYAS.
7. Retention
We generally retain account information while your account is active and retain feature data only as long as needed for the purposes above. Retention can vary because of the type of data, safety needs and legal duties.
- After a successful in-app deletion, the account and associated content are removed from live AYAS features immediately and held in a restricted recovery archive for up to 30 days. After that period, the archive is scheduled for permanent deletion.
- Payment, tax, fraud-prevention, dispute and compliance records may be isolated and retained for up to 8 years, or another period required by law. They are not used as an active social or wellness profile.
- Security logs and backup copies may remain for a limited rotation period and are protected from ordinary use until deleted or overwritten, unless preservation is legally required.
- We may retain anonymised or aggregated information that no longer identifies you.
See our Account Deletion Policy for instructions and exceptions.
8. Security
We use administrative, technical and organisational safeguards designed for the nature of the information, including authenticated access, restricted operational access and protected transmission. No internet service is perfectly secure. Keep your password and device secure, do not share one-time codes, and contact us promptly if you suspect misuse.
9. Your rights and choices
Subject to applicable law, you may ask to access, correct, update, export or delete personal information; withdraw consent; restrict or object to certain processing; or complain to the relevant data-protection authority. You can edit many profile details in the app, control supported public/private settings, revoke device permissions, and delete the account from Profile → Settings. We may verify identity and may retain information where an exception applies. Email requests to support@ayas.app.
10. Children and guardians
AYAS is not intended for a child to create an independent account where parental consent is legally required. A parent or legal guardian must authorise and supervise a minor’s use, review health recommendations, and provide information only where lawful. If you believe a child’s information was collected without required consent, contact us so we can investigate and delete it.
11. External links and third parties
Links or integrations may lead to third-party services. Their privacy policies govern information they collect directly. This Policy does not cover a third party’s independent practices.
12. Changes to this Policy
We may update this Policy as the Service, providers or law changes. We will update the date above and give additional notice where required. Material changes will not be applied retroactively where consent is required.
13. Contact and grievance requests
Email privacy questions, rights requests or grievances to support@ayas.app. Include the email registered to your account and enough detail to understand the request, but do not send a password, OTP, full payment credential, or unnecessary medical documents. We will acknowledge and respond within the period required by applicable law.
Sattyda Tech Private Limited
1207/343 and 1207/1/343/1, 9th Main, 7th Sector, HSR Layout, Bengaluru, Karnataka - 560102, India
GSTIN: 29ABJCS9646P1Z4